Better patient experience, all around.
KLAS presents a first look at Nuance Patient Engagement Solutions that reduce staff workloads through automated interactions delivered by NLU‑powered conversational AI. Customers report high levels of satisfaction and quick time to value.
To learn more, please download the report.
Benefits
Boost patient satisfaction, gain efficiencies, and contain staffing costs
NLU-powered intelligent virtual agents allow patients to speak freely and quickly get the help they need.
Convenient 24x7 access to frictionless self‑service increases patient satisfaction.
Call deflection reduces live agent workloads when they answer fewer calls and patients complete tasks with self‑service.